Now with real-time AI conversation scoring

Every inbound call, turned into intelligence and routed to the right person.

ATS AI listens to your inbound calls, understands intent in real time, routes each caller to the best-fit agent, and turns every conversation into structured, searchable insight — powered by Asterisk & Kamailio.

100%Calls transcribed & scored
<2sReal-time routing decision
40+UI languages supported

BUILT ON OPEN, CARRIER-GRADE TELEPHONY — TRUSTED PRIMITIVES

AsteriskKamailioSIP / RTPWebRTCOpenAI-grade STTWhisper
The platform

One platform for the whole inbound call lifecycle

From the moment a call rings to the insight your team acts on tomorrow — ATS AI covers routing, analysis, and optimization end to end.

🧠

AI Call Analysis

Every call is transcribed, diarized, and scored automatically — no manual QA sampling.

  • Real-time transcription & speaker separation
  • Intent, sentiment & topic detection
  • Auto summaries & next-best-action
  • Compliance & keyword alerts
🔀

Smart Inbound Routing

Distribute callers to the right team or agent based on intent, skill, language, and load.

  • Skill- & intent-based distribution
  • Language- and priority-aware routing
  • Overflow, fallback & time-of-day rules
  • Visual, no-code routing flow builder
☎️

Local Telephony Control

Own your call path. ATS AI orchestrates routing directly on Asterisk & Kamailio.

  • Kamailio SIP load balancing & SBC
  • Asterisk dialplan & queue control
  • On-prem or private-cloud deployment
  • Full call-detail records & recording
📊

Conversation Analytics

Team-wide dashboards that turn thousands of calls into trends you can act on.

  • Agent scorecards & coaching insights
  • Reason-for-call & topic trends
  • Missed-opportunity detection
  • Exportable reports & API
🎛️

Beautiful Multilingual Console

A settings UI teams actually enjoy — English-first, ready for any language.

  • Clean, modern control panel
  • English default, 40+ languages ready
  • Role-based access & audit log
  • Self-serve routing & AI configuration
⚙️

Optimization Engine

ATS AI doesn't just report — it recommends how to route and coach better over time.

  • Routing-rule performance feedback
  • Conversation-quality optimization
  • Automated QA & scoring at scale
  • Webhooks & CRM integrations
How it works

From ring to insight in four steps

ATS AI sits in your call path and adds an intelligence layer without replacing your telephony.

1

Call arrives

Inbound SIP call hits Kamailio, is balanced and secured, then handed to Asterisk for handling.

2

AI understands

Speech is transcribed live and analyzed for intent, language, sentiment, and priority.

3

Smart routing

The engine picks the best-fit team or agent by skill, language, and load — in under two seconds.

4

Insight & action

The call is summarized, scored, and pushed to dashboards, CRM, and coaching workflows.

Under the hood

Carrier-grade telephony,
modern AI on top

ATS AI is built as a layered stack. Kamailio handles SIP signaling and load balancing at the edge; Asterisk owns media, queues, and the dialplan; the AI layer adds real-time understanding; and a clean API-first console ties it all together.

Deploy it on-prem, in your private cloud, or hybrid — you keep control of your call data and your routing logic.

Kamailio SIP Asterisk PBX Real-time STT LLM analysis REST + Webhooks RBAC
🖥️
Control Console (UI)
Multilingual settings, routing builder, analytics
🧠
AI Intelligence Layer
Transcription · intent · sentiment · scoring
🔀
Routing & Orchestration
Skill / language / load-based distribution
☎️
Asterisk — Media & Dialplan
Queues, recording, IVR, CDR
🛡️
Kamailio — SIP Edge / SBC
Load balancing · security · registration
Why ATS AI

How we compare

Most tools give you either great call analytics or control of your telephony. ATS AI gives you both — with a UI your team will actually use.

Capability ATS AI Conversation-analytics tools
(Gong, Observe.AI)
Cloud call platforms
(Aircall, Dialpad)
Enterprise CCaaS
(Genesys, Five9)
Real-time AI call analysis✓ Real-timeMostly post-callBasicAdd-on
Intent-based smart routing✓ NativeRule-based✓ Complex
Own your telephony (Asterisk/Kamailio)✓ Full control✕ Closed✕ Proprietary
On-prem / private-cloud deploy✕ SaaS only✕ SaaS onlyEnterprise only
Beautiful multilingual admin UI✓ 40+ langsEN-centric✕ Dated
Setup timeDaysWeeksDaysMonths
Fit for SMB → mid-market✓ IdealUpmarket✕ Enterprise

Competitor names are used for comparison only and are trademarks of their respective owners. Positioning reflects publicly documented capabilities.

Pricing

Start small. Scale to the whole floor.

Transparent tiers for teams of every size. Prototype pricing — final packaging TBD with design partners.

Starter

For small teams turning on AI call intelligence.
$0/pilot
Design-partner program
  • Up to 5 agents
  • AI transcription & sentiment
  • Basic routing rules
  • Multilingual console
  • Community support
Join the pilot

Growth

For teams that route and analyze at scale.
$49/agent
per month, billed annually
  • Unlimited routing flows
  • Real-time analysis & scoring
  • Agent scorecards & coaching
  • CRM & webhook integrations
  • Priority support & SLA
Book a demo

Enterprise

On-prem control, custom telephony, SSO.
Custom
Let's talk
  • On-prem / private-cloud deploy
  • Dedicated Asterisk / Kamailio tuning
  • SSO, RBAC & audit logs
  • Custom AI models & languages
  • Dedicated success engineer
Contact sales

See ATS AI on your own calls

Book a 20-minute demo and watch a live call get transcribed, scored, and routed in real time.

Book a live demo →